Operations & Maintenance (O&M) Services
We provide full-spectrum O&M services designed to keep systems stable today while preparing them for tomorrow.Our approach focuses on proactive monitoring, rapid response, and disciplined sustainment practices that reduce risk and extend system life.
​
O&M capabilities include:
-
24/7 system monitoring and operational support
-
Incident, problem, and change management
-
Application and infrastructure sustainment
-
Database administration and optimization
-
Legacy system sustainment and integration
-
Compliance with the DOL Computer Security Handbook (CSH)
We help agencies minimize outages, maintain service levels, and ensure systems continue to meet mission and regulatory requirements.


Software Development & IT Modernization
A3 Tech Solutions supports agencies transitioning from aging systems to modern, scalable architectures. We balance innovation with operational stability, ensuring modernization efforts do not disrupt ongoing services.
​
Our development and modernization services include:
-
Agile and DevOps-based software development
-
Legacy application modernization and refactoring
-
Migration planning and execution
-
Full-stack application support
-
Expertise across Java, Delphi, DB2, and Oracle environments
-
CI/CD pipeline implementation and optimization
We modernize with purpose—improving performance, security, and maintainability while preserving mission continuity.
Cybersecurity & Compliance Support
Security and compliance are built into every service we deliver. Our teams understand federal security frameworks and integrate compliance requirements into daily operations.
​
Cybersecurity and compliance services include:
-
Alignment with OMB CPIC and federal IT policies
-
Section 508 accessibility compliance
-
Security risk assessments and vulnerability remediation
-
Continuous monitoring and control validation
-
Authority to Operate (ATO) documentation and support
We help agencies reduce risk, maintain authorization, and meet audit and oversight expectations.



Data Management, Analytics & Reporting
Federal programs depend on accurate, timely data. A3 Tech Solutions helps agencies manage data effectively while improving visibility and decision-making.
​
Data services include:
-
Data management and governance support
-
ETL design and implementation
-
Business intelligence and analytics solutions
-
Automated compliance and case management reporting
-
Custom reporting aligned with program needs
Our solutions streamline reporting processes while improving data quality and usability.
Training & Knowledge Transfer
Long-term success depends on knowledgeable users and maintainable systems. We prioritize effective knowledge transfer to ensure agencies remain self-sufficient.
Training and documentation support includes:
-
Role-based training for federal staff
-
Custom user guides and technical documentation
-
Knowledge transfer planning and execution
-
Section 508-compliant training materials
We ensure knowledge stays with the agency—not just the contractor.

