Operations & Maintenance (O&M) Services
We provide full-spectrum O&M services designed to keep systems stable today while preparing them for tomorrow.Our approach focuses on proactive monitoring, rapid response, and disciplined sustainment practices that reduce risk and extend system life.
​
O&M capabilities include:
-
24/7 system monitoring and operational support
-
Incident, problem, and change management
-
Application and infrastructure sustainment
-
Database administration and optimization
-
Legacy system sustainment and integration
-
Compliance with the DOL Computer Security Handbook (CSH)
We help agencies minimize outages, maintain service levels, and ensure systems continue to meet mission and regulatory requirements.


Software Development & IT Modernization (use SCSEP Appian low code)
A3 Tech Solutions supports agencies transitioning from aging systems to modern, scalable architectures. We balance innovation with operational stability, ensuring modernization efforts do not disrupt ongoing services.
​
Our development and modernization services include:
-
Agile and DevOps-based software development
-
Legacy application modernization and refactoring
-
Migration planning and execution
-
Full-stack application support
-
Expertise across Java, Delphi, DB2, and Oracle environments
-
CI/CD pipeline implementation and optimization
We modernize with purpose—improving performance, security, and maintainability while preserving mission continuity.
Cybersecurity & Compliance Support
Security and compliance are built into every service we deliver. Our teams understand federal security frameworks and integrate compliance requirements into daily operations.
​
Cybersecurity and compliance services include:
-
Alignment with OMB CPIC and federal IT policies
-
Section 508 accessibility compliance
-
Security risk assessments and vulnerability remediation
-
Continuous monitoring and control validation
-
Authority to Operate (ATO) documentation and support
We help agencies reduce risk, maintain authorization, and meet audit and oversight expectations.



Data Management, Analytics & Reporting
Federal programs depend on accurate, timely data. A3 Tech Solutions helps agencies manage data effectively while improving visibility and decision-making.
​
Data services include:
-
Data management and governance support
-
ETL design and implementation
-
Business intelligence and analytics solutions
-
Automated compliance and case management reporting
-
Custom reporting aligned with program needs
Our solutions streamline reporting processes while improving data quality and usability.
Training & Knowledge Transfer
Long-term success depends on knowledgeable users and maintainable systems. We prioritize effective knowledge transfer to ensure agencies remain self-sufficient.
Training and documentation support includes:
-
Role-based training for federal staff
-
Custom user guides and technical documentation
-
Knowledge transfer planning and execution
-
Section 508-compliant training materials
We ensure knowledge stays with the agency—not just the contractor.

